Sales Cloud

CRM platform for managing leads, opportunities, and customer relationships, streamlining sales processes.

Marketing Cloud & Pardot

Digital marketing platform for managing customer journeys, email campaigns, and social media. Pardot automates B2B marketing and lead nurturing.

Service Cloud

Customer service platform offering case management, omnichannel support, and knowledge management for improved service efficiency.

Community/Experience Cloud

Builds branded online communities for customers, partners, and employees, facilitating collaboration and self-service.

Force.com

PaaS for developing custom applications and business processes using Salesforce's infrastructure and tools.

Tools for managing field service operations, including work orders, scheduling, and mobile workforce management.